Everything, connected.
A little less admin. A lot more flow.
Context
An illustrative operating flow for an appointment-based business, connecting an enquiry with a contact record, a calendar handoff and a follow-up.
The challenge
Show how information can move through a business without asking people to enter the same details twice.
What we explored
An interactive workflow diagram and a compact dashboard study with clearly labeled sample data.
The outcome
A workflow design concept. No live CRM, calendar or payment system is connected.